Privacy Policy

Last updated: March 31, 2025

1. Introduction

At MIDI Muse, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

By using MIDI Muse, you consent to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information: We may collect personal information that you provide to us, such as:

  • Name and email address when you create an account
  • Billing information when you subscribe to a paid plan
  • Profile information that you choose to provide

2.2 Usage Data: We may also collect information about how you use MIDI Muse, including:

  • Your interactions with the service
  • The MIDI compositions you generate
  • Your preferences and settings
  • Device information such as IP address, browser type, and operating system

2.3 User Content: We collect the text descriptions and parameters you provide to generate MIDI compositions. This helps us improve our service and provide better results.

2.4 Generation Records: We maintain records of all MIDI files generated through our service, including metadata about subscription tier, generation time, and associated user accounts. These records are necessary for license verification and copyright protection.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our service
  • Processing your payments and managing your subscription
  • Improving and personalizing your experience
  • Training and improving our AI models
  • Communicating with you about updates, features, or support
  • Detecting and preventing fraud or abuse
  • Verifying licensing and copyright compliance
  • Protecting our legal rights and enforcing our Terms of Service
  • Complying with legal obligations

3.1 AI Training: We may use anonymized patterns from your interactions and generated content to train and improve our AI systems. We do not train our models on the specific MIDI files generated for Pro tier customers, who receive full copyright ownership of their content.

3.2 License Verification: Our system maintains records that link generated MIDI files to user accounts and subscription tiers. This is necessary to verify proper licensing and resolve potential copyright claims.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and hosting.
  • Business Transfers: If MIDI Muse is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Copyright Protection: We may disclose generation records and account information in response to legitimate copyright claims or legal proceedings involving content generated through our service.
  • With Your Consent: We may share your information with your consent or at your direction.
5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5.1 Content Security: We employ industry-standard security protocols to protect your generated MIDI files. Access to user-generated content is controlled through secure authentication systems and encrypted storage.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6.1 Account Data: For users with accounts, we generally retain your personal information for the duration of your account. You can request deletion of your account and associated personal data at any time.

6.2 Generated Content: We maintain records of generated MIDI files and associated metadata for the following retention periods:

  • Basic Plan users: Content is retained for the duration of the account plus 30 days after deletion
  • Premium Plan users: Content is retained for the duration of the account plus 90 days after deletion
  • Pro Plan users: Basic metadata (without the actual MIDI files) may be retained for up to 7 years for copyright verification purposes, even after account deletion

6.3 Legal Retention: We may retain certain user data and generation records for longer periods if required for legal compliance, dispute resolution, or enforcement of our agreements, even after account deletion.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to restrict processing of your personal information
  • The right to data portability (receiving a copy of your data)
  • The right to object to processing of your personal information
  • The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

7.1 Limitations: Please note that certain rights may be limited where we have compelling legitimate grounds to continue processing your information, such as fraud prevention, copyright protection, or legal compliance obligations.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8.1 Essential Cookies: Some cookies are essential for the operation of our service and cannot be disabled without impacting functionality. These include authentication cookies and security tokens.

8.2 Analytics Cookies: We use analytics cookies to understand how visitors interact with our website, helping us improve our services. These can be disabled in your browser settings.

9. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For significant changes that materially affect your rights or how we use your data, we will provide more prominent notice, which may include email notification to the address associated with your account.

11. International Data Transfers

We may process, store, and transfer your personal information in countries other than your own. These countries may have different data protection laws than your country of residence.

By using our service, you consent to the transfer of your information to countries where MIDI Muse operates, including the United States. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

11.1 Data Protection Measures: When transferring data internationally, we implement technical and organizational measures to ensure that your data receives an adequate level of protection, including encryption during transit and storage.

12. Business Transactions

If MIDI Muse is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

12.1 Continuity of Rights: Any successor entity shall be bound by the terms of this Privacy Policy with respect to your personal information, unless and until it is amended in accordance with the procedures outlined above.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@midimuse.com

For data access, correction, or deletion requests, please email:

data-requests@midimuse.com

For legal inquiries related to your data or our privacy practices, contact:

legal@midimuse.com